Composition:Metal alloy, rhinestones, and elastic band

Size:One size fits all – adjustable elastic band

📦 Delivery
Estimated delivery between 7 and 15 working days.
Depending on the items, your order may be delivered in several packages.

🔄 Returns
Returns accepted only in the case of an item received broken or defective.
after verification of the evidence provided.

❓ FAQ – CHROMYA

❓ What types of products does Chromya offer?

Chromya offers carefully selected jewelry and fashion accessories, combining trendiness and elegance.

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🚚 What are the delivery times?

Delivery times are estimated between 7 and 15 working days , depending on the destination and the carrier.
These deadlines are indicative and may exceptionally be extended.

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📦 Can my order arrive in multiple packages?

Yes.
Depending on the items ordered, your order may be shipped in several packages , especially when the products come from different suppliers .
Parcels can therefore arrive on different dates, without additional charges .

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🌍 Do you ship internationally?

Yes, Chromya delivers in France and internationally.

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📦 Where are the products shipped from?

The products are shipped directly from our partner suppliers , which allows us to offer competitive prices.

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🔄 Can I return an item if I change my mind?

No.
Returns are not accepted for personal reasons (item not liked, change of mind, wrong choice).

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💎 What should I do if my jewelry arrives broken or defective?

Contact us within 48 hours of receipt with:

• clear photos of the product

• the packaging

• your order number

📧 chromybijoux@gmail.com

A refund or replacement will be offered after verification.

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💳 What payment methods do you accept?

We accept the secure payment methods offered by Shopify (credit card and payment solutions available on the site).

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🔒 Are my payments secure?

Yes.
All transactions are secured through certified payment systems.

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📩 How to contact customer service?

You can contact us by email at:
📧 chromybijoux@gmail.com
We respond within 24 to 48 business hours .